Refund & Exchange Policy

Your satisfaction is important to us.

Exchange Eligibility

We accept exchanges within 7 days of receiving your order if:

• The item is unused and unworn.
• Original tags are attached.
• The item is in its original packaging.
• You have proof of purchase.

We Do Not Accept Exchanges For

• Washed or used garments.
• Items without original tags.
• Products damaged due to misuse.
• Clearance or sale items (unless defective).

Wrong Item or Manufacturing Defect

If you receive:

• The wrong product
• Wrong size shipped by us
• A manufacturing defect

Please contact us within 48 hours of delivery with photos.

We will arrange a replacement at no additional shipping cost.

Size Exchange

Need another size?

If stock is available, we will gladly exchange it.

Customers are responsible for courier charges for size exchanges unless the mistake was ours.

Refunds

Refunds are only offered when:

• The ordered item is unavailable after payment.
• We shipped an incorrect product and a replacement cannot be provided.
• The product has a verified manufacturing defect and no replacement is available.

Approved refunds are processed within 7–10 business days via the original payment method or bank transfer.

Shipping charges are non-refundable unless the error was on our side.